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Samsung’s Update Promise

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South Korean tech giant Samsung is lauded for its phone support, even surpassing Google when it comes to making this promise. That means any phone, from new to older phones, will be upgraded. However, Samsung has not delivered as promised. The Galaxy Note FE has been out for 4 years and it won’t get any more upgrades from Samsung. The Galaxy Note 9 is also 3 years old, but it will be upgraded every quarter instead of every month. This is a sign that this type of smartphone is about to end support.

After the Galaxy Note 7 had an exploding problem in 2016, Samsung released the Galaxy Note FE as a replacement for this phone. The Galaxy Note 7 was announced by Samsung to have a battery problem and it exploded, so the FE version was designed with a better battery and it isn’t different from the Note 7.

Galaxy Note FE was suddenly updated to Android 9.0 Pie in 2017. After receiving new updates for 4 years, this smartphone is officially no longer updated with any new version this year.

Users of Note FE smartphones will still be able to update to new versions such as Galaxy Note 8 and Galaxy Note 9. However, these updates will not happen as often as before. The Galaxy Note 9 is Samsung’s final phone with a 3.5mm headphone jack and a microSD card slot.

Galaxy Z Fold 3 and Galaxy Z Flip 3 will also be updated monthly, four years of security updates will be updated monthly, quarterly or annually. They may also have three years of Android upgrades

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